Boil Water Order FAQs

A boil order is issued by a water system when technical/physical problems in the water have increased the possibility of bacteriological contamination. In general, a boil order must be issued anytime the pressure in the water system falls below 20 psi. The most common cause of a boil order is a water main break that results in the loss of pressure in the system. Boil orders are also issued when repairs on a fire hydrant, water main or valve result in shutting off the water supply to our customers.